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2026 Agenda

Breakbulk Voices Stage

How Breakbulk Operators Lose Margin on Every Email

Digital & Tech
16 Jun 2026
14:00(20 mins)
Every shipment generates a trail of emails, documents and data entry – rate requests, booking confirmations, shipping instructions, claims and status updates. For most operators, skilled people are the glue holding these processes together, manually copying information between inboxes and systems like Oracle, SAP and more. In this session, explore real-world examples from the logistics industry showing how the most time-consuming, error-prone workflows can be automated without ripping out existing systems. It will break down where the hidden costs actually sit, what’s now possible with enterprise AI, and how operators can free up their teams to focus on the work that truly requires human judgment.